Meet The Team

Rowan Jackson MVO

Director

After serving a distinguished 20 year career in the Royal Marines, Rowan applied his leadership ability to business and has become an in-demand strategy consultant and coach. He is known for his memorable workshops, extensive industry knowledge and is a regular guest speaker around the world.

Bill Fonvielle

Director

Over the course of his 45+ year career, Bill has established a track record as research pioneer and inventor of customer experience and business dashboard methods. He has left his indelible fingerprint on companies all around the globe, and he continues to adapt and innovate in ever-changing industries even today.

Catherine Fennell

Director

Cathy has extensive experience as an international organisation and leadership development consultant with expertise in both business mechanics and human behaviour. An expert business coach and change facilitator, she is renowned for tackling tough subjects in engaging ways from Board level right through to the ‘shop floor’.

Tracy Franz

Project Support Specialist

With over 15 years experience in Project Management and Administration, Tracy’s skills have been a source of influence and motivation on large-scale projects in a number of industries, while her ability to stay on top of multiple teams and tasks at once keeps projects on track.

Dr Roger Garberg

Associate Consultant

An experimental psychologist and researcher with over 35 years experience, Roger provides advanced research and statistical analysis to Promising Outcomes. His work on cognitive psychology and its application in business decision making and organisational effectiveness has been extensively published.

Paul James

Associate Consultant

Based in Dubai, Paul is an international facilitator, coach and trainer with over 30 years experience in over 50 industries. He specialises in producing better teams, better leaders and better strategies, all coming together to create a better Customer Experience. He is an advocate of experiential learning and offers highly valuable business simulations. projects on track.

Luis Marinho-Falcão

Associate Consultant

Luis has served as the Creative Strategist for a number of top-tier global agencies, where his international marketing background has seen him selected for extremely prestigious projects throughout Europe, and some of the biggest brands in the world have benefited from his experience.

Nuno Amaral Frazão

Associate Consultant

Nuno is a successful entrepreneur who knows first-hand what it takes to run a successful business from the top down. His award-winning Digital Marketing agency made him one of the most relevant thought leaders in Portugal, and he now serves as an executive, speaker, lecturer and consultant.

Zibi Grodzki

Associate Consultant

Zibi has 20+ years experience as a facilitator, trainer and entrepreneur in Poland. He helps leadership teams develop better strategies, mindsets, skills and processes, all of which result in higher profitability. He has worked with a number of major banks, IT businesses and production companies worldwide.

Peg Anthony

Associate Consultant

A seasoned organisational consultant, Peg specialises in public service transformation with an unwavering commitment to forward-thinking practices and rock-solid research. She has radically transformed a number of national and government organisations into market-driven, customer-focused entities.

Chris Gonzalez

Associate Consultant

Chris is an outstanding facilitator, trainer and consultant, specialising in strategic planning and organisational transformation for government agencies and private sector clients throughout the US. His military background sees him pioneering works within veteran business communities and national veteran initiatives. His leadership has been recognised with both regional and national awards.

Dr Sandhya Karpe

Associate Consultant

Sandhya’s extensive research and commercial experience spans 35 years of working closely with senior executive teams across the world on leadership development programs and innovative organisational workshops. A leader in corporate education at world renowned management universities, her work has also been recognised and awarded by the UK Government.

Joseph Kuah

Associate Consultant

With over 13 years experience in advising multinational and regional companies throughout Asia and the Middle East, Joseph’s specialities include corporate strategy, organisational refinement and project implementation. He is particularly adept at working closely with senior management on M&A deals and business integration.

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