Bill Fonvielle is Promising Outcomes’ guru-in-chief.
He was the inventor of the PROMIS® methodology and the developer of many innovative business models, research tools and methodologies used by companies around the world. These include the 11-dimension structure of customer experience, Expectations Mapping, Virtual Group Technique, the Dynamic Business Scorecard and what he whimsically calls “The Theory of Everything.”
During his forty-five plus year career, he has been president of an award-winning advertising agency, a senior executive at several management consulting and training firms, an elected public official and a board member of numerous business, nonprofit and governmental entities. Bill’s MBA is from the Yale School of Management.
Bill also enthusiastically embraces a role as our in-house “English grammar-police”, which being American, we find amusingly ironic. His acerbic wit and extensive library of real-life business stories has most rooms captivated for hours.