If you’re a customer, how can you get your supplier to respond to your needs?
Build Strong B2B Relationships
Our PROMIS® service for major accounts measures performance against expectations of an individual relationship between a business customer and its supplier. PROMIS® works through a series of workshops to facilitate the creation of an action plan to bring the performance of the supplier into line with that specific customer’s expectations. It is a cost-effective way to improve business performance and the profitability of your business.
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- Purchasing Departments Are Human Too!16th July 2018 - 6:11 pm
Having finally had our proposal accepted by our client, a signature on the contract seemed like a mere formality. That’s when we were stung by the email from the clients purchasing department; to secure the Purchase Order, they would be looking for a 20% reduction in price.
- DIY Customer Research14th March 2018 - 4:59 pm
The proliferation of survey platforms makes it seem that anyone can do customer research. It has never been easier to design, create and launch a research survey using today’s advanced research technology tools, but the question remains; is it really that easy to access great insights and should you be doing it yourself? Read More…