by PO Dream Team | Oct 25, 2021 | Employee Experience, Employee Loyalty, Insights, Internal Teams, Key Accounts, Mergers and Acquisitions
Protecting Valuable (Employee) Assets In The M&A Minefield By Harry Cruickshank Our previous article looked at de-risking the impact of M&A from a customer perspective. Now let’s consider the employee angle. Businesses are reliant on the collective capability...
by PO Dream Team | Oct 20, 2021 | Customer Loyalty, CX, Engagement, Insights, Mergers and Acquisitions, Research
Protecting Valuable (Customer) Assets In The M&A Minefield Harry Cruickshank A series of reports produced by various firms over the last 10 years show that the average success rate of M&A deals is 20% or less. Most of them talk about “shareholder value...