by PO Dream Team | Sep 16, 2024 | B2B, B2C, Data, Insights, Internal Teams, Key Accounts, Leadership, NPS & CSAT, Research, Stakeholder Alignment
Nothing compares to certainty (revisited) By Harry Cruickshank Critical thinking is a core skill, essential in the complex, ever-changing world of business. It’s an attitude that questions everything, seeks knowledge and pursues the most effective and pragmatic...
by PO Dream Team | Sep 20, 2022 | B2B, B2C, Data, Insights, Internal Teams, Key Accounts, Leadership, NPS & CSAT, Research, Stakeholder Alignment
Nothing Compares To Certainty By Harry Cruickshank “If a man will begin with certainties he shall end in doubts, but if he will be content to begin with doubts, he shall end in certainties.”Francis Bacon (1561-1626) The Advancement of Learning Richard Feynman, the...
by PO Dream Team | Oct 25, 2021 | Employee Experience, Employee Loyalty, Insights, Internal Teams, Key Accounts, Mergers and Acquisitions
Protecting Valuable (Employee) Assets In The M&A Minefield By Harry Cruickshank Our previous article looked at de-risking the impact of M&A from a customer perspective. Now let’s consider the employee angle. Businesses are reliant on the collective capability...
by Rowan Jackson | Apr 1, 2021 | Employee Experience, Employee Loyalty, Engagement, Insights, Key Accounts, Leadership
How Promising Outcomes will Support Members of the Armed Forces Community Promising Outcomes is proud to have signed the Armed Forces Covenant and the Good Business Charter. As part of our commitment to serving and former members of the armed forces, and their...
by Rowan Jackson | Mar 29, 2021 | Employee Experience, Employee Loyalty, Engagement, Insights, Key Accounts, Leadership
Promising Outcomes’ Commitment to the Armed Forces Community Promising Outcomes is a proud signatory of the Armed Forces Covenant. The Armed Forces Covenant is a pledge that, together, we acknowledge and understand that those who serve or have served in the armed...
by Cathy Fennell | Dec 17, 2018 | B2C, Customer Loyalty, CX, Data, Employee Experience, Employee Loyalty, Engagement, Insights, Internal Teams, Key Accounts, Leadership, Salesforce Effectiveness
The Elves Are Revolting It’s the most wonderful time of the year… or is it? Orders to fill; budgets to cost; not to mention the office party hangover. But if you think you’ve got it bad this Christmas, just imagine how Santa Claus is feeling right...
